Refund policy

Refund & Return Policy

MBE Ventures
Effective Date: January 1st, 2026

At MBE Ventures, we strive to deliver high-quality services and branded products. Due to the nature of our business, all sales are subject to the following refund and return guidelines.

1. All Sales Final (General Policy)

All purchases made through MBE Ventures are considered final sale unless otherwise stated in this policy. By completing a purchase, you acknowledge and agree to these terms.

2. Service-Based Purchases (Non-Refundable)

All service-related payments are non-refundable, including but not limited to:

Property maintenance packages
Handyman services
Project management services
Landscaping and exterior work
Branding and consulting services

Once a service is scheduled, initiated, or completed, no refunds will be issued under any circumstances.

3. Deposits & Cancellations

Deposits are non-refundable and required to secure scheduling
Cancellations must be made at least 48 hours in advance
Late cancellations may result in loss of deposit and additional fees
No-shows may be subject to a full service charge

4. Physical Products (If Applicable)

For branded or retail products sold by MBE Ventures:

Returns are accepted only for defective or damaged items
Requests must be submitted within 7 days of delivery
Items must be unused and in original packaging

We do NOT accept returns for:

Buyer’s remorse
Incorrect selection
Personal preference

5. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 7 days:

📧 info@mbeventures.net
📞 (910) 380-0653

Include:

Order number
Photos of the item and packaging

Approved claims may result in:

Replacement item
Store credit
Refund (at our discretion)

6. Chargebacks & Disputes

By purchasing from MBE Ventures, you agree to contact us first to resolve any issues.

Unauthorized chargebacks or payment disputes may result in:

Immediate service termination
Permanent ban from future services
Recovery of associated fees and costs to the fullest extent permitted by law

7. Refund Processing (If Approved)

If a refund is approved:

Processed within 5–10 business days
Issued to the original payment method
Subject to bank/provider processing times

8. Policy Updates

MBE Ventures reserves the right to update or modify this policy at any time without prior notice. Continued use of our services constitutes acceptance of any changes.