Shipping policy
Shipping Policy
MBE Ventures
Effective Date: January 1st, 2026
MBE Ventures is committed to delivering your orders efficiently and securely. This Shipping Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing
- Orders are processed within 1–3 business days after payment is received
- Orders are not processed on weekends or holidays
- You will receive a confirmation email once your order has been placed and another when it has shipped
MBE Ventures reserves the right to delay or cancel any order due to:
- Suspected fraud
- Incorrect or incomplete information
- Product availability issues
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on:
- Order size and weight
- Shipping destination
- Selected delivery method
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Delivery times are estimates and not guaranteed.
3. Shipping Locations
We currently ship within the United States.
For international shipping inquiries, please contact:
📧 info@mbeventures.net
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
5. Lost, Stolen, or Delayed Packages
MBE Ventures is not responsible for:
- Lost or stolen packages marked as delivered
- Delays caused by carriers (e.g., USPS, UPS, FedEx)
- Incorrect shipping addresses provided by the customer
If your package is lost or delayed, please contact the shipping carrier directly.
6. Incorrect Address Policy
- Customers are responsible for entering the correct shipping address
- Orders returned due to incorrect or incomplete addresses may require additional shipping fees to resend
- No refunds will be issued for incorrect address submissions
7. Damaged Shipments
If your order arrives damaged:
- Contact us within 7 days of delivery
- Provide photos of the item and packaging
Approved claims may result in:
- Replacement
- Store credit
- Refund (at our discretion)
8. Split Shipments
Orders containing multiple items may be shipped separately depending on availability. You will receive separate tracking information if applicable.
9. Policy Updates
MBE Ventures reserves the right to update or modify this Shipping Policy at any time without prior notice.
10. Contact Information
MBE Ventures
📧 info@mbeventures.net
📞 (910) 380-0653
🌐 www.MBEVentures.net